Privacy Policy

1. Who this policy applies to

This policy applies to visitors to mudrango.com and people who contact Mudra about programmes, volunteering, partnerships, donations or other enquiries. It does not govern third-party websites linked from our pages.

2. Information we may receive

We receive information that you choose to provide, such as your name, email address, telephone number, organisation and the contents of your message.

• Contact details and correspondence sent by email or telephone.
• Information provided when expressing interest in a programme, partnership, volunteer opportunity or donation.
• Limited technical information, such as IP address, browser type and access logs, that a hosting or security provider may process to deliver and protect the website.

3. Website contact forms

The current contact form prepares an email in your own email application. It does not save your message in a website database. Once you send the email, Mudra receives and handles it like any other email correspondence.

4. How we use information

We use personal information only where reasonably necessary to carry out our charitable work, respond to you, administer our activities and meet applicable obligations.

• Responding to questions, requests and feedback.
• Coordinating programmes, applications, volunteering and partnerships.
• Processing or acknowledging donations where applicable.
• Maintaining security, preventing misuse and improving website reliability.
• Keeping appropriate organisational, financial and legal records.

5. Sharing personal information

We do not sell or rent personal information. Information may be shared with authorised Mudra team members and carefully selected service providers only when they need it for the purpose described above. We may also disclose information where required by law, to protect legal rights or to prevent harm or misuse.

6. Cookies and analytics

The current website does not intentionally use advertising cookies or behavioural advertising. Essential hosting technologies may be used for security and reliable delivery. If we later introduce analytics or other non-essential cookies, we will update this policy and request consent where required.

7. Retention and security

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including any legal, accounting or reporting requirements. We use reasonable organisational and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.

8. Children’s privacy

Some Mudra initiatives support students and young people. We do not knowingly ask children to submit personal information through this general website without appropriate involvement from a parent, guardian or authorised institution. If you believe a child has provided information inappropriately, please contact us so we can review and remove it where appropriate.

9. Your choices

You may ask whether we hold personal information about you, request a correction or deletion, withdraw a consent you previously gave, or raise a privacy concern. Some requests may be limited by applicable law or legitimate record-keeping duties. Contact us using the email address below and provide enough detail for us to identify the relevant information.

View the user data deletion steps →

10. Changes to this policy

We may update this policy when our website, services or legal obligations change. The date at the top of this page shows the latest revision. Material changes will be explained on this page.